Refund policy

Return and Refund Policy

Thank you for shopping with Lo Hong Ka Health Care Pte Ltd. We want you to be completely satisfied with your purchase. If you have any concerns or questions regarding our return and refund policy, please contact our customer support team at online@jynns.com.sg or WhatsApp +65 8338 9480.

1. Returns
We do not accept returns for any products. All sales are final.

2. Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer support team immediately with photos and a detailed description of the issue. We will gladly assist you in resolving the matter promptly.

3. Cancellations
If you wish to cancel an order, please contact our customer support team as soon as possible. We will make every effort to accommodate your request; however, if the order has already been shipped, cancellation may not be possible.

4. Modifications
Lo Hong Ka Health Care Pte Ltd reserves the right to modify or update this return and refund policy at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically.